PRIVACY POLICY

La Chambre Rose

Effective Date: 06/01/2026 Last Updated: 06/01/2026

A Note From Katherine

Your privacy is sacred at La Chambre Rose. As a small, woman-owned business, I treat the personal information you share with me( your name, your contact details, your service history, everything) with the same care and discretion I bring to every appointment.

This Privacy Policy explains what information I collect, how I use it, and the choices you have. If you have any questions, please reach out to me directly.

1. Who We Are

La Chambre Rose is a private salon suite owned and operated by Katherine, a licensed cosmetologist, located inside Remedy Salon in Spokane Valley, Washington. This Privacy Policy applies to:

  • Visitors to our website

  • Clients who book or receive services from La Chambre Rose

  • Anyone who interacts with us via email, social media, or our booking platform

Contact: La Chambre Rose Inside Remedy Salon | 101 N Bowdish Rd. Spokane Valley, WA 99201 | Email: spokaneheadspa@gmail.com

2. Information We Collect

We collect information directly from you when you visit our website, book an appointment, communicate with us, or receive a service. The types of information we may collect include:

Personal Information You Provide

  • Full name

  • Email address

  • Phone number

  • Mailing address (if applicable)

  • Date of birth (where required for service or marketing)

  • Payment information (processed securely through our booking platform — see Section 5)

  • Service history and preferences

  • Allergies, sensitivities, medical conditions relevant to services, and pregnancy status (when disclosed)

  • Communication preferences

Information Collected Automatically

When you visit our website, certain information may be automatically collected, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on each

  • Referring website

  • Approximate geographic location (city-level)

This information is typically collected through cookies and similar tracking technologies (see Section 8).

Information From Third Parties

We may receive information about you from third-party platforms such as:

  • Square (our booking and payment platform)

  • Google Business Profile (when you book through Google)

  • Instagram and Facebook (when you message us or interact with our content)

  • Online review platforms

3. How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, and provide your appointments

  • Process payments and issue receipts

  • Communicate with you about your appointments (reminders, follow-ups, rescheduling)

  • Customize your service based on your scalp, hair, and skin needs

  • Send appointment reminders, aftercare information, and booking-related messages

  • Send promotional communications, only if you have opted in

  • Respond to your inquiries, reviews, and feedback

  • Improve our services and your experience

  • Comply with legal obligations

  • Protect the safety, rights, and property of La Chambre Rose, our clients, and the public

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Ever.

We may share your information only in the following limited circumstances:

With Service Providers

We share information with trusted third-party providers who help us operate our business, including:

  • Square (booking, payments, scheduling)

  • Email and SMS service providers (appointment reminders and marketing if opted in)

  • Website hosting providers

  • Google Business Profile (for review management and booking)

These providers are bound by their own privacy policies and contractual obligations to protect your information.

For Legal Reasons

We may disclose your information if required by law, subpoena, court order, or to protect the safety, rights, or property of La Chambre Rose, our clients, or others.

With Your Consent

We will share information when you have explicitly given us consent to do so (for example, sharing a client testimonial with your name attached).

5. Payment Information

We do not store your full credit card or debit card information on our systems. All payment processing is handled securely by Square, a PCI-DSS compliant payment processor. When you provide payment information, it is transmitted directly to Square through encrypted channels.

For our cancellation policy, a card may be kept on file through Square — but the full card number is never visible or accessible to us. Only the last four digits are displayed for our reference.

6. How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect the information we collect, including:

  • Using a reputable, PCI-compliant payment processor (Square)

  • Storing client information in secure, password-protected systems

  • Limiting access to your information to only those who need it to provide services

  • Following industry best practices for data protection

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. These may include:

  • The right to access the personal information we have about you

  • The right to correct inaccurate or incomplete information

  • The right to request deletion of your personal information (subject to legal and business retention requirements)

  • The right to opt out of marketing communications

  • The right to know what information has been collected and how it has been used

To exercise any of these rights, please contact us at spokaneheadspa@gmail.com. We will respond within 30 days.

For Washington State Residents

Washington State residents are protected under the Washington My Health My Data Act and other applicable privacy laws. We do not collect or process consumer health data in ways that would trigger heightened obligations under this law. Service-related health disclosures (such as allergies or pregnancy status) are used solely to safely provide your service and are not shared with third parties for marketing or other commercial purposes.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Remember your preferences

  • Understand how visitors use the site

  • Improve site performance

  • Support marketing efforts (where applicable)

You can typically control cookies through your browser settings. Disabling cookies may affect some site functionality.

9. Third-Party Links and Platforms

Our website and social media may contain links to third-party websites or platforms (such as our booking page, Instagram, Facebook, Google). We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.

10. Photography and Marketing Content

Photos and videos of treatments, results, or our space may occasionally be taken for use on social media, our website, or marketing materials. We will never use your image, voice, or identifiable likeness in any marketing content without your explicit, prior consent.

If you have consented to be photographed and later change your mind, please contact us and we will remove your image from active use to the best of our ability.

11. Children's Privacy

La Chambre Rose is intended for adult women. We do not knowingly collect personal information from anyone under the age of 18 without parental or guardian consent. If you believe a minor has provided us with personal information without consent, please contact us so we can remove it.

12. Email and Text Communications

By providing your email or phone number, you may receive:

  • Appointment confirmations, reminders, and changes (transactional — these are not optional once you have an active booking)

  • Aftercare information and follow-up messages

  • Marketing or promotional messages (only if you have opted in)

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us. You may opt out of marketing texts by replying STOP. Message and data rates may apply.

13. Data Retention

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Typical retention timelines:

  • Active client records: retained as long as you remain a client and for a reasonable period afterward (typically 3 to 7 years for tax and business records)

  • Marketing communications: retained until you unsubscribe

  • Payment records: retained according to legal and tax obligations (typically 7 years)

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy

  • Notify clients via email when significant changes occur

  • Post the revised policy on our website

We encourage you to review this policy periodically.

15. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

La Chambre Rose Attn: Katherine, Owner Inside Remedy Salon 101 N Bowdish Rd. Spokane Valley, WA 99201 Email: spokaneheadspa@gmail.com

We are committed to addressing your privacy concerns promptly and respectfully.

Thank you for trusting us with your information. La Chambre Rose was built on the belief that women deserve to feel safe, seen, and respected — and that includes how we handle the personal details you share with us.

xoxo

La Chambre Rose | Katherine, Licensed Cosmetologist | Inside Remedy Salon, Spokane Valley, WA